How to send Email to current and former lead owner if there is a change in the owner of the lead record?????
The answer in simple you can do this by a trigger using messaging.single email message class. The scenario for me was like this in a lead record if there is a change in the lead owner a notification email has to be sent to the previous owner and current owner i've posted the code below for your reference.
/*************
*******Created by:Nirmal Christopher
*******Created Date:02.05.2013
*******Description:Email will be sent if the owner is changed to new owner and old owner of the respective lead record
*************/
trigger SendEmailOnOwnerChange on Lead (before update,After Update) {
if (trigger.old[0].OwnerId != trigger.new[0].OwnerId ) {
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
//Select the Email Address of the old owner
String emailAddrnew = [select Email from User where Id = :trigger.old[0].OwnerId].Email;
String emailAddrold = [select Email from User where Id = :trigger.new[0].OwnerId].Email;
//Select the new owner and old owner from user
String newOwnerName = [select Name from User where Id = :trigger.new[0].OwnerId].Name;
String oldownerName=[select name from User where Id =:trigger.old[0].OwnerId].Name;
//Store the email address
String[] emailAddrnew1 = new String[] {emailAddrnew};
String[] emailAddrold1 = new string[]{emailAddrold};
mail.setToAddresses(emailAddrnew1 );
mail.setCcAddresses(emailAddrold1 );
mail.setSubject('Owner Changed for Lead : ' + trigger.new[0].Name);
mail.setPlainTextBody('Owner of lead: ' + oldownerName + ' Changed to ' + newOwnerName);
mail.setHtmlBody('This is to notify that the Owner of lead: https://ap1.salesforce.com/ <b>' + trigger.new[0].Id+'<b> Changed from</b> '+oldownerName + '</b> Changed to <b>' + newOwnerName + '</b>');
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
}
}
hope this helps
1 comment:
This is an excellent post I seen thanks to share it. It is really what I wanted to see hope in future you will continue for sharing such a excellent post.
call center software in Nigeria
Post a Comment